* Please contact us as soon as you become aware of a reason for returning your parcel using the contact us form on our website.
* We are unable to exchange/ accept returns for products which are not damaged, incorrect or defective. Any exchanges will be at the discretion of management and will be dealt with on a case by case basis
*Please note cookies and biscuits are brittle and some breakages may occur during transit.
* This returns policy does not affect your statutory rights.